About Us关于我们
Q1:Can you provide samples?
A:We can provide 1-2 samples of conveyor rollers free of charge, with the customer bearing the shipping cost. For the conveyor pulleys, we accept the sample/trial order with one piece.
Q2:Do you support product customization?
A:Yes! We can customize production according to the customer’s drawings and specification parameters (size, material, function).
Q3:How long is the delivery time?
A:30-60 days for regular orders. Large-volume or special customized orders need to be negotiated based on the actual situation.
Q4:What are the payment methods?
A:30% T/T in advance + balance payment before shipment, or advance payment + L/C at sight.
Q5:Which countries have your products been exported to?
A:Our products have been exported to more than 100 countries including Vietnam, Thailand, Russia, Brazil, the United States, Canada, etc., and we are familiar with the compliance requirements of different markets.
Q6:How to ensure product quality?
A:100% strict quality inspection before shipment, and third-party inspection is supported; the average product lifespan is 50,000-60,000 hours, and it has passed multiple international certifications.
Q7:Is the packaging suitable for sea shipping?
A:Export-standard sea shipping packaging is adopted, which is waterproof, corrosion-resistant and climate-fluctuation-resistant, fully meeting the requirements for sea transportation.




